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Phone Operator

Virtual Administrative Assistant

Hire your Virtual Administrative Assistant through Support Office Staff!

We guarantee exceptional patient interaction for you at a lesser cost.

Extensive Training 

Our Healthcare Virtual Assistants are extensively trained in medical terminology, phone communication, and medical scribing. With a primarily registered nurse background, they are well-equipped to handle any medical administrative task with expertise.

Work with the Same Person

Our clients have the flexibility to choose their preferred Healthcare Virtual Assistant from our online profiles. They will work with the same assistant daily, just like an in-office worker. This consistency and streamlined workflow builds a strong long-term working relationship with our clients.

HIPAA Training and Compliance

Our Healthcare Virtual Assistants undergo thorough HIPAA training certification and NBI background checks to ensure a clean record. We provide our clients with easy access to these essential documents, including certificates, IDs, diplomas, and background checks.

Security & Time Tracking

As part of our vetting process, our Healthcare Virtual Assistants undergo computer security and technical audits to ensure proficiency. We track and monitor their time using an online software that records keyboard and mouse activity. Clients can also access this software with their own login.

Medical Virtual Administrative Assistants Offers

BENEFITS OFFERED

  • Travel planning

  • Email management

  • CRM management

  • Answering calls
    Live scribing
    Insurance verification
    Planning referrals
    Handling prescription refills

  • Patient scheduling and registration​

  • Front desk duties (Virtually)

  • Billing and insurance

  • Medical records management

  • Administrative support

  • Patient communication

  • Compliance with regulations

  • Collaboration with healthcare providers

  • Professional conduct

  • Continuing education

  • Emergency preparedness

  • Quality improvement

  • Delegate Routine Tasks

  • Reduce Labor Expenses

  • Improve Patient Relations

  • Communication and coordination

  • Patient support

  • Information and education

  • Billing and insurance assistance

  • Privacy and confidentiality

  • Smooth operations

  • Professionalism and empathy

  • Emergency response

Business Meeting

Hire A Support Office Staff ​Virtual Administrative Assistant Now!

We guarantee exceptional patient interaction at a lesser cost.

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